Considering the Options for SD-WAN

Dell’s team spent six months to a year looking at their options for SD-WAN. They considered a carrier-managed SD-WAN solution with their current provider, using SD-WAN appliances that Dell’s company would own. “We quickly eliminated this option because that provider couldn’t deliver on the connectivity solution we already had from them. I couldn’t trust them to manage the SD-WAN,” says Dell.

Next they considered self-managed SD-WAN, where Dell’s company owned and managed the equipment purchased from their same MPLS vendor. This approach had a lot of up-front costs, and the cost to assure high availability (HA) was unreasonable.

A third option was to get a cloud solution from an MSP. “We wouldn’t have the direct SD-WAN solution, and some of the features for security were not built in. I’d have to go out to third parties for Internet filtering. And again, there was a limited HA discount, and I couldn’t get guaranteed four-hour response time,” says Dell.

Carrier-managed SD-WAN

  • The same poorly managed service
  • Ticket takers, not problem solvers
  • Limited HA discount
  • Device replacement took too long

SD-WAN Appliance

  • Expensive
  • Box sellers
  • Full security not built-in
  • Limited HA discount
  • Device replacement took too long

SD-WAN Cloud (MSP)

  • SD-WAN not their core business
  • Not direct with SD-WAN
  • Full security not built-in
  • Limited HA discount
  • Device replacement took too long

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